Frequently Asked Questions
I'm interested in exhibiting Life, Death and that moment in-between. Is this possible?
Yes, it's usually touring somewhere; join my mailing list or follow me on instagram to keep up to date. As hundreds of new pots usually need to be produced to fill it, notice is required to exhibit this work.
When do you update your shop?
At present there's not a regular schedule as to when more stock is added to the shop.
Please follow my instagram @jamesduckceramics for updates as to when the store will be stocked.
An item in the store is sold out, can I pre-order one?
That depends on exactly what item; mostly yes. Our standard production time is 3-10 weeks depending upon the item. Please contact us at firstname.lastname@example.org to discuss how we would proceed.
Do you undertake commissions?
Yes, I've undertaken commissions ranging from small cups to large sculptures for clients around the world. Please contact email@example.com to discuss whatever project you've got in mind.
Do you sell wholesale?
Yes. Please contact firstname.lastname@example.org for wholesale prices.
Can I visit the studio?
At present I'm the Head of Pottery at the Malden Pottery and I produce all my work here. Please contact me and arrange a time then, absolutely, come and see the studio.
Is you're work made in the UK
Ethical production is a corner stone that this business was established with. Everything is made from scratch by hand from my London based studio.
James Duck Studio takes great care with its product photography to make sure that we are providing you with pictures that accurately and fairly represent the products we sell. However, due to the handmade nature of pieces, and inconsistencies in how different computer screens reproduce colours, unfortunately we cannot guarantee that the product you receive will look exactly the same as you see on your computer screen.
Faulty items are dealt with slightly differently. If you consider the item you have received as faulty, please get in touch with us at: email@example.com and we’ll let you know how to proceed from there.